Free delivery from an order value of CHF 80.-

General Terms and Conditions of Business

 

1, Scope of application

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.

Consumers are persons who purchase goods or services for purposes that are not related to their commercial or professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Kuhn Rikon AG.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You may initially place our products in the shopping basket without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English, French

We store the text of the contract and send you the order data and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.


4. Terms of delivery

Shipping costs may be incurred in addition to the stated product prices. You can find out more about any shipping costs in the offers.

We only deliver to delivery addresses within Switzerland.

We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.

We do not deliver to packing stations.

 

5. Payment

The following payment methods are generally available in our shop:


Credit card
You enter your credit card details in the order process. Your card will be charged immediately after placing the order.

PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions in the order process.

PayPal may offer further payment modalities in the customer account to registered PayPal customers who have been selected according to their own criteria. However, we have no influence on the offer of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.

Invoice
The invoice amount is due 30 days after receipt of the invoice and the goods by bank transfer to the bank account specified in the invoice. We reserve the right to offer purchase on account only after a successful credit check.

PostFinance
Twint: The goods are paid for directly with the TWINT account via the mobile app. Debit card: Postcard or Post e-Finance are available for debit card payments. Your debit card will be charged when the order is completed. PostFinance, Mingerstrasse 20, 3030 Bern


6. Retention of title

The goods remain our property until full payment has been received. We are entitled to make a corresponding entry in the retention of title register.

7. Transport damage

If goods are delivered with obvious transport damage, please complain about such faults to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

8. Warranty and guarantees

8.1 Liability for defects

Unless expressly agreed otherwise below, the statutory warranty law shall apply.

Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

As soon as it is feasible in the ordinary course of business, you shall inspect the quality of the goods received and, if there are any defects for which the seller is liable, you shall notify the seller immediately. If you fail to do so, the purchased item shall be deemed to have been approved, unless it has defects which were not recognisable during the customary inspection. If such defects are discovered later, the notification must be made immediately after discovery, otherwise the item shall also be deemed to have been approved with regard to these defects.

You must return the defective product to us with a detailed description of the defect. You shall bear the transport costs incurred. We provide warranty by remedying defects. This is done, at our discretion, either by remedying the defect (subsequent improvement) or by delivering a defect-free item (replacement delivery). If the subsequent performance fails, you are entitled to withdraw from the contract. This does not apply in the case of insignificant defects. A right to a price reduction is excluded. This exclusion of liability also extends to all claims competing with the warranty rights, be it those arising from contract (Art. 97 ff. CO), tort (Art. 41 ff. CO), avoidance of the contract due to error (Art. 23 ff. CO.) etc.

  • The following restrictions and shortening of time limits do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
  • in case of injury to life, body or health
  • in case of intentional or grossly negligent breach of duty as well as fraudulent intent
  • in the event of a breach of essential contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • within the scope of a guarantee promise, if agreed, or
  • insofar as the scope of application of the Product Liability Act is opened.

The following applies to the purchase of used goods by consumers: if the defect occurs after the expiry of one year from the delivery of the goods, the claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.

8.2 Guarantees and customer service

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.

You can reach our customer service for questions, complaints and objections on weekdays from 08:30 to 12:00 and from 13:30 to 16:30 by telephone +41 (0) 52 396 01 01 or by e-mail at kuhnrikon@kuhnrikon.ch.

9. Liability

For claims based on damage caused by us, our legal representatives or vicarious agents, we are always liable without limitation

  • in case of injury to life, body or health
  • in case of intentional or grossly negligent breach of duty
  • in the case of warranty promises, insofar as agreed, or
  • insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of material contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.


10. Code of Conduct

We have submitted to the following codes of conduct:

Trusted Shops (http://www.trustedshops.ch/tsdocument/TS_QUALITY_CRITERIA_CHE_de.pdf)

AGB created with the Trusted Shops legal text editor

Imprint

Kuhn Rikon AG

Neschwilerstrasse 4
8486 Rikon
Shweiz

Phone: +41 (0) 52 396 01 01

Mail: kuhnrikon@kuhnrikon.ch

Authorised representative of the Board of Directors: Tobias Gerfin (Chairman)
Chairman of the Supervisory Board: Dorothee Auwärter Lanter
Commercial Register: Zurich Commercial Register Office, HRB CHE-102.058.330
Company identification number: CHE-102.058.330

Switzerland
Responsible according to § 18 MStV:
Peter Waltenspühl
Neschwilerstrasse 4
8486 Rikon

Responsible for the media content
Peter Waltenspühl
Neschwilerstrasse 4
8486 Rikon

Imprint created with the Trusted Shops legal text editor

Terms and conditions
 

1. Scope

The following T&Cs apply to all orders placed via our online shop. The offer is directed exclusively at consumers with habitual residence in Germany, Austria or Switzerland.
 

2. Contractual partner, formation of contract

The purchase contract is concluded with Kuhn Rikon AG.

The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
 

3. Contract language, saving of the contract text

The languages available for concluding the contract are German, French and English.

The text of the contract will not be saved by us.
 

4. Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

We only dispatch goods en route; pick up by the customer is not possible. 

We do not deliver to packing stations.
 

5. Payment

The following payment methods are basically available in our online shop:
 

Credit Card
With the submission of the order, you are sending us your credit card details at the same time.
After your identification as the legal cardholder, directly after the order, we will ask your credit card company to initiate the payment transaction. The payment transaction is automatically carried out by the credit card company and charged to your card.
 

PayPal
During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.
Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.
 

Debit card:
Debit card payments may be made using Swiss PostCards or PostFinance. Your debit card will be debited once the order has been completed.
 

Invoice
(subject to positive credit screening): place an order and request an invoice, and pay after you have received the goods. If you order per invoice, the net balance will be due within 30 days from the date on the invoice. The invoice will be included with the delivery. Please transfer the balance to the account number stated in the accompanying pay-in slip. Please note that due to restrictions, this form of payment is not available to all our customers.
 

6. Retention of title 

The goods shall remain our property until full payment is made. We have the right to make an appropriate note in the register of title retainment.
 

7. Damage during delivery

If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
 

8. Warranty and guarantees

Statutory warranty rights apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. 

The consumer shall, as soon as it is possible in the normal course of business, check the condition of the goods received and, if defects arise for which the seller is liable, notify the seller immediately. If the consumer fails to do so, the purchased goods shall be deemed to have been approved, unless they are defects in a way that could not have been detected during the normal inspection. If such defects arise later, the notification must be made immediately after discovery, otherwise the item shall also be deemed approved with regard to these defects.

Customer service: Our customer service is available for queries, complaints and claims on working days from 8.30 a.m. to 12 pm. And from 1.30 p.m. to 4.30 p.m. via phone at +41 52 396 01 01  as well as via email at kuhnrikon@kuhnrikon.ch.

9. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents

• for injury to life, limb or health

• for deliberate or grossly negligent breach of duty

• for guarantee commitments, where agreed

• insofar as the scope of application of the rules on product liability are open.

For breach of material contractual obligations, the fulfilment of which make the proper execution of the contract possible at all and which the contracting parties may generally rely on and trust in being complied with, due to slight negligence by us, our legal representatives or legal agents, the amount of liability is limited to the foreseeable damages at the time of contract conclusion, the occurrence of which must typically be anticipated.

Ceteris paribus, claims for compensation for damages are excluded.



Vertretungsberechtigter Vorstand:

Tobias Gerfin - Vorsitzender
Dorothee Auwärter – Vorsitzende des Aufsichtsrates

Kuhn Rikon AG
Neschwilerstrasse 4
CH-8486 Rikon
Telefonnummer: +41 52 396 01 01
Monday - Friday: 8.30 a.m. to 12 pm. / 1.30 p.m. to 4.30 p.m.
Telefax: +41 52 396 02 02
E-Mail: kuhnrikon@kuhnrikon.ch

Rechtform: Aktiengesellschaft
UID Register: CH-020.3.915.404-2
UID-Ergänzung MwSt. Nummer Schweiz: CHE-102.058.330 MWST
UID-Ergänzung MwSt. Nummer Deutschland: DE214107717
Sitz der Gesellschaft: Rikon / Schweiz